Business Process Solutions - Software Is A Service

Yes, software-is-a-service (SiaS) looks different. In fact, the delivery model is quite different from your typical on-demand business application. Telamon's Business Process Solutions division offers a unique delivery model to middle market companies seeking to improve their finance and accounting operation. SiaS shifts the focus from a technology hosted in the cloud to a collaborative workforce where Telamon is the service, not the software.

There is an abundance of overly hyped software as a service (SaaS) delivery models available to middle market managers promising a comprehensive application to streamline their accounting functions, content management, and integration with their current resource management system. Yet, in reality, many of these managers face situations that make it unrealistic or improbable to rely solely on a single application hosted in the cloud.

Middle market managers need help with a myriad of tasks, such as implementation, training, and the overall acceptance of an efficient system that works across multiple locations. It isn¹t uncommon that some of their departments need to link to different management systems. However, the scope of the accounting operation and budgets do not warrant the implementation of a complete organization wide system overhaul or the adoption of a complex and costly enterprise resource planning system.

Telamon understands these challenges specific to middle market managers, and focuses on adding value with proven solutions for accounting operations that revolve around a system of static spreadsheets, Microsoft databases, SharePoint servers spread across disparate departments. SiaS adds managerial checkpoints and audits where they are needed. Telamon empowers middle market accounting departments by preemptively addressing lengthening and declining accounts payable service parameters. As one Telamon client stated, "There was no one single process, no single system out there, we had a lot of little problems, and it was all due to lack of collaboration and communication between our departments. Telamon has provided us with a meaningful solution that accurately processes our accounting AP workflow". Telamon offers much more than virtualization. Telamon provides a skilled workforce that reduces constraints, improves efficiency, and reduces costs while minimizing disruption to your accounting department.

Medical Solutions - Upcoming Trade Shows

In the upcoming weeks, Telamon's Medical Solutions division will be participating in three key trade shows including:

Owens & Minor Healthcare Supplier Diversity Symposium: Creating a Formulary for Sustainable Success in the Healthcare Supply Chain (September 23-24)
The goal of the symposium is to raise awareness of the opportunities for supplier diversity in healthcare, foster business opportunities for diverse organizations with healthcare providers, surgery centers, Group Purchasing Organizations, the Federal Government, manufacturers, and distributors, and to develop diverse suppliers for excellence in the healthcare supply chain. 

Indiana Employee Health & Wellness Summit (September 30-October 1)
At the summit, attendees will learn how to implement effective wellness programs including how to collect and analyze data to find out what's working and how to measure your return on investment. 

Employers' Forum of Indiana (October 8)
The forum includes large public and private employers, physicians, hospitals, public officials, insurers, health plans and other interested parties. The objective of the forum is to work as a community to address the challenges of the local healthcare marketplace. 

Tune in for Medical Solutions' next blog to find out the takeaways from these trade shows!

Telecom Solutions - Success Story

Very rarely does one get the opportunity to hear a customer sell the merits of your company to one of his co-workers.  Recently, I had the distinct pleasure of listening to an “elevator pitch” from a client, who has had extensive experience with Telamon, relay the multiple reasons why his current employer should use us for their telecommunication needs.  He went on to describe how Telamon was tasked, nearly 30 years ago, to become a reseller for a major equipment manufacturer.  This manufacturer had a chronic issue with long lead times and, as a major supplier, was causing serious delays in the upgrade to the digital network. By taking on this responsibility, Telamon was able to reduce the lead time from 3 months to 3 days!

The customer went on to describe how Telamon, after successfully setting up a business strictly stocking and providing product locally, had then been asked to engineer this product into cabinets for easier installation into the network. Telamon built up an engineering group focusing on this new line of business and was able to continuously develop new configurations to meet the evolving demands of the digital network. The natural segue was to then provide a highly trained installation group which would not only understand but ingrain the customers rigorous quality standards and processes into the teams DNA.  

The customer went on to explain how Telamon has been used as the standard bearer and the business model for others wanting to provide these services into this market although none have come close to succeeding as Telamon has.  In his listing of the many distinct areas we have performed services – outside plant, transport, central office, broadcast video – makes one realize the strong relationships that can be formed when a company continuously strives to provide the services required of its customers.  We at Telamon truly believe that our task is to “simplify business” and it’s wonderful to hear direct from our customers exactly how we have accomplished this!

-Suzanne Beck

VP Business Development

Telecom Solutions - Telamon Corporation

Industrial Solutions - Chrysler Matchmaker

3 Reasons Why This Event Is So Important

Last week, we posted a link to the 14^th Annual Chrysler Matchmaker event. We have been participating in this event since Telamon Industrial Solutions was created.  Over the last 30 years and even through various ups and downs of their ownership, Chrysler has taken the biggest initiative of the Detroit 3 automakers in supporting minority (MBE), women (WBE) and veteran (VOBs) owned businesses get a fair chance to earn business with some of the world’s largest corporations.  The Matchmaker is one of the largest and most innovative supplier diversity events in the automotive industry.

Reason #1 – Opportunity

Chrysler mandates that their internal Purchasing Department spends a certain percentage of their yearly spend on MBEs, WBEs and VOBs.  This figure has grown over the years to be well over 10% of their annual spend since the first Matchmaker.  Beyond just their internal initiatives, Chrysler has also mandated that their Tier I suppliers create and drive supplier diversity programs through their Purchasing Departments.  However, just creating a program is not sufficient for Chrysler.  They have created goals for their suppliers that parallel their own.  This in turn creates even more opportunities for diverse suppliers.

Reason #2 – Credibility

Chrysler screens all of the diverse suppliers that are allowed to attend the Matchmaker to make sure that they are real diverse companies with enough credibility to earn an invitation.  Not just any diverse company can attend and display at the Matchmaker. Suppliers who want to attend have to apply to Chrysler online for their review.  Only those that Chrysler specifically invites to their headquarters in Auburn Hills, Michigan can display at the Matchmaker.  This gives the people at Chrysler and their Tier 1s a sense of peace and confidence about working with those specific diverse suppliers.

Reason #3 – Accountability

When Chrysler created diversity goals for their suppliers, they created the Matchmaker as a way to help them find companies that will help them reach Chrysler’s targets.  Chrysler also holds the suppliers accountable on an annual basis for their diversity spend as part of their annual performance review.

Chrysler also went one step farther with the Matchmaker as they also hold those who attend accountable for the connections and business generated from each year’s event.  Everyone has to report opportunities and sales on a monthly basis.  This gives Chrysler not only the information they need to validate the effectiveness of the Matchmaker but also to serve as a constant reminder that Supplier Diversity is not just “the flavor of the day” or “just another metric”, but that it is a part of their culture and their desire that it become part of their supplier’s culture as well.

The Chrysler Matchmaker is one of the most significant supplier diversity events of the year.  It is a place where major corporations can see and learn of the significant value that diverse companies offer to help them improve in virtually every category.  I look forward to this event every year as I know that I will learn something from it and also to see what new and exciting opportunities will develop for Telamon.

-John Weeks

Director of Sales

Industrial Solutions - Telamon Corporation

About Telamon Industrial Solutions:

Telamon Industrial Solutions provides Assembly, Kitting and Third Party Logistics (3PL) services in a culture of quality and efficiency that reduces our customer’s total cost of ownership using robust, unique design processes, creating a worry-free, cost effective purchasing experience.