Telecom Solutions - Success Story

Very rarely does one get the opportunity to hear a customer sell the merits of your company to one of his co-workers.  Recently, I had the distinct pleasure of listening to an “elevator pitch” from a client, who has had extensive experience with Telamon, relay the multiple reasons why his current employer should use us for their telecommunication needs.  He went on to describe how Telamon was tasked, nearly 30 years ago, to become a reseller for a major equipment manufacturer.  This manufacturer had a chronic issue with long lead times and, as a major supplier, was causing serious delays in the upgrade to the digital network. By taking on this responsibility, Telamon was able to reduce the lead time from 3 months to 3 days!

The customer went on to describe how Telamon, after successfully setting up a business strictly stocking and providing product locally, had then been asked to engineer this product into cabinets for easier installation into the network. Telamon built up an engineering group focusing on this new line of business and was able to continuously develop new configurations to meet the evolving demands of the digital network. The natural segue was to then provide a highly trained installation group which would not only understand but ingrain the customers rigorous quality standards and processes into the teams DNA.  

The customer went on to explain how Telamon has been used as the standard bearer and the business model for others wanting to provide these services into this market although none have come close to succeeding as Telamon has.  In his listing of the many distinct areas we have performed services – outside plant, transport, central office, broadcast video – makes one realize the strong relationships that can be formed when a company continuously strives to provide the services required of its customers.  We at Telamon truly believe that our task is to “simplify business” and it’s wonderful to hear direct from our customers exactly how we have accomplished this!

-Suzanne Beck

VP Business Development

Telecom Solutions - Telamon Corporation