Telecom Solutions - The Evolution of a Customer

From my previous blog posts, I have written about how Telamon got its start as an equipment provider to a large telecommunications carrier and how we have grown into providing integration and installation services.  This evolution was predicated on the need of our customers to reduce their costs and speed the deployment of new technologies – two vital components of staying competitive in a rapidly changing environment. 

Recently, Telamon has been awarded several contracts which have not only cemented our future with our existing carrier customers, but have applied our original business model to an entirely different customer – equipment manufacturers.  These manufacturers, seeing the success that we've had, realized that providing solutions (fulfillment, distribution, product integration, engineering, design or deployment) can translate into cost savings and additional market share.

By utilizing Telamon’s vast experience and logistical presence, OEM’s (original equipment manufacturers) have been able to free up their own resources to do what they do best and transfer that work to us.  One can imagine how expensive it is to have a team devoted to product integration or installation – the cost of facilities, specialized equipment and training – but also the loss of revenue if you can’t get the product to market quickly.  OEM’s now ship product directly to our warehouses where we package it into racks or cabinets based upon the end customer specification or configuration.  We then act as the installation team for that OEM – sometimes even wearing shirts with the OEM name on it! – to ensure that the product is deployed properly.  The last step is to perform full test and turn up before leaving the site with two happy customers – the end customer and the equipment manufacturer.

-Suzanne Beck

VP Business Development

Telecom Solutions - Telamon Corporation